Department of Building Inspection

COMPLAINT DATA SHEET

Complaint Number:

202542007

Owner/Agent:

OWNER DATA SUPPRESSED

Date Filed:

Owner's Phone:

Location:

907 VALENCIA ST

Contact Name:

Block:

3609

Contact Phone:

Lot:

042

Complainant:

COMPLAINANT DATA SUPPRESSED

Site:

Rating:

Occupancy Code:

R-2

Received By:

Jackie Tran

Complainant's Phone:

Division:

INS

Complaint Source:

OTHER SOURCE

Assigned to Division:

BID

Description:

garbage not picked up in 2 weeks, no mail access, recent fire in building, damaged flooring in the common area

Instructions:

From HIS 202541645

INSPECTOR CURRENTLY ASSIGNED

DIVISION	INSPECTOR	ID	DISTRICT	PRIORITY
BID	FRANCIS	6380

REFFERAL INFORMATION

COMPLAINT STATUS AND COMMENTS

DATE	TYPE	INSPECTOR	STATUS	COMMENT	UPDATED BY	DIV
08/20/25	CASE OPENED	Tienda	CASE RECEIVED	Case received from HIS 202541645	Jackie Tran 20-AUG-25	INS
08/20/25	OTHER BLDG/HOUSING VIOLATION	Francis	CASE UPDATE	Case reviewed and assigned to complaint investigation team per JG -jt	Jackie Tran 20-AUG-25	INS
08/21/25	OTHER BLDG/HOUSING VIOLATION	Francis	CASE UPDATE	Site visit. No answer, no access provided. Left card. CF	Chris Francis 21-AUG-25	BID
08/25/25	OTHER BLDG/HOUSING VIOLATION	Francis	CASE UPDATE	Generated inspection request letter. CF	Chris Francis 25-AUG-25	BID
08/25/25	OTHER BLDG/HOUSING VIOLATION	Francis	CASE UPDATE	1st inspection request letter mailed; slw	Suzanna Wong 25-AUG-25	BID
09/05/25	OTHER BLDG/HOUSING VIOLATION	Francis	CASE UPDATE	Generated 2nd inspection request letter. CF	Chris Francis 05-SEP-25	BID
09/05/25	OTHER BLDG/HOUSING VIOLATION	Francis	CASE UPDATE	2nd inspection request letter mailed.ay	Anne Yu 05-SEP-25	INS
09/09/25	OTHER BLDG/HOUSING VIOLATION	Francis	CASE UPDATE	Received and replied to email from rep. Requested inspection. CF	Chris Francis 09-SEP-25	BID
09/11/25	OTHER BLDG/HOUSING VIOLATION	Francis	CASE UPDATE	Received and returned call from complainant. Gave update on complaint. CF	Chris Francis 11-SEP-25	BID
09/12/25	OTHER BLDG/HOUSING VIOLATION	Francis	CASE UPDATE	Generated final inspection request letter. CF	Chris Francis 12-SEP-25	BID
09/12/25	OTHER BLDG/HOUSING VIOLATION	Francis	CASE UPDATE	final inspection request letter mailed per CF-jt	Jackie Tran 12-SEP-25	INS
09/19/25	OTHER BLDG/HOUSING VIOLATION	Francis	CASE UPDATE	Received voice message from complainant, returned, call and left message. CF	Chris Francis 19-SEP-25	BID
09/25/25	OTHER BLDG/HOUSING VIOLATION	Francis	CASE UPDATE	emailed complainant, asking for access. CF	Chris Francis 25-SEP-25	BID
09/30/25	OTHER BLDG/HOUSING VIOLATION	Francis	CASE UPDATE	Replied to email from complainant on availability for site visit. CF	Chris Francis 30-SEP-25	BID
10/06/25	OTHER BLDG/HOUSING VIOLATION	Francis	CASE UPDATE	Site visit. Took photo documentation. Will follow up with management. CF	Chris Francis 06-OCT-25	BID
10/06/25	OTHER BLDG/HOUSING VIOLATION	Francis	CASE UPDATE	Site visit. Took photo documentation. Will follow up with management. CF	Chris Francis 06-OCT-25	BID
10/09/25	OTHER BLDG/HOUSING VIOLATION	Francis	FIRST NOV SENT	1st NOV issued by CF; slw	Suzanna Wong 10-OCT-25	BID
10/10/25	OTHER BLDG/HOUSING VIOLATION	Francis	CASE UPDATE	1st NOV mailed; slw	Suzanna Wong 10-OCT-25	BID
10/10/25	OTHER BLDG/HOUSING VIOLATION	Francis	CASE UPDATE	Posted NOV. CF	Chris Francis 10-OCT-25	BID

COMPLAINT ACTION BY DIVISION

NOV (HIS):

NOV (BID):

10/9/2025

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